Shipping policy
At KALA by VERSHA, every piece is thoughtfully handcrafted and carefully packed to ensure it reaches you safely. We strive to deliver your orders within the timelines outlined below while maintaining the highest standards of packaging and handling.
Delivery Timelines
Orders are generally delivered within 8–12 working days across India, depending on the delivery location.
Orders within Delhi NCR are typically delivered within 6–9 working days.
At present, we deliver only within India.
Please note that delivery timelines may vary during festive seasons, promotional sales, or due to unforeseen logistical delays beyond our control.
Shipping Charges
Prepaid Orders
• Free shipping on all prepaid orders above ₹499
• For prepaid orders below ₹499, minimal shipping charges will apply.
The applicable shipping fee will be displayed during checkout.
Cash on Delivery
Currently, Cash on Delivery (COD) is not available.
Cancellation Policy
If you wish to cancel your order, please review the conditions below.
Cancellation requests must be made within 24 hours of placing the order.
To request a cancellation, please email us at:
Kindly include your Order ID in the email to help us process your request quickly.
Refund on Cancellation
If the cancellation request is received before the order has been dispatched, the full order amount will be refunded within 10 working days from the date of cancellation.
If the cancellation request is received after the order has been dispatched, the cancellation request cannot be accepted.
Need Help?
For any questions regarding your order, shipping, or delivery, please contact us at:
We will be happy to assist you.
